live-chat
GET /v1/chat/inbox
Every live conversation, and what is new in each.
Autentifikatsiya
API kalitini bearer token sifatida yuboring. Kalit livechat.view ruxsatiga ega boʻlishi shart; ruxsatsiz kalit 404 emas, balki 403 xatosi bilan rad etiladi.
Tashkilotingiz identifikatori kiritiladigan joy
Bu soʻrovnoma oxiri org_id parametrini soʻrov parametri sifatida qabul qiladi. Uni kiritmasangiz, chaqiruv butun ijarachi quyi daraxtingizni qamrab oladi; uni bitta tashkilotga cheklash uchun yuboring.
Tashkilotingiz identifikatori boshqaruv panelingizdagi API kalitlari ekranida, kalitning o'z yonida joylashgan. Bu siz amalga oshiradigan har bir so'rovda bir xil identifikator hisoblanadi.
Sinab ko'rish
Qavslardagi har qanday narsani o'z qiymatlaringiz bilan, kalit pleysxolderini эsa boshqaruv panelingizdagi kalit bilan almashtiring.
curl -X GET https://api.zinndigital.com/v1/chat/inbox \
-H "Authorization: Bearer zdk_live_…"Tizimga kirganmisiz? Boshqaruv panelingizdagi API konsoli haqiqiy tashkilot ID raqamingiz va shaxsiy kalitingizni avtomatik to'ldiradi hamda haqiqiy javobni ko'rishingiz uchun so'rovni jonli API orqali bajaradi. Ushbu yakuniy nuqtani API konsolida oching
Tafsilotlar
Requires `livechat.view`. **One request serves the whole inbox**: pass what this browser already has as `cursors`, and the response carries only what it does not. An operator with eleven conversations open costs one poll, not eleven.
Parametrlar
| Nomi | Turi | Majburiy | Nima bu |
|---|---|---|---|
org_id (query) | Uuid | Yo'q | The organization this call acts on. Optional for a caller with exactly one direct membership; **required** for anyone with more than one — which is every reseller and every agen… |
cursors (query) | string | Yo'q | `conversationId:seq` pairs, comma-separated — what the caller already holds. |
Javob
| Nomi | Turi | Majburiy | Nima bu |
|---|---|---|---|
items | ChatConversationWithMessages[] | Ha | — |
waiting | integer | Ha | How many are waiting for a human right now. |
has_more | boolean | Ha | Whether more conversations exist than this page carries. Reported rather than silently truncated: "50 conversations" and "50 of 84" are different facts and only one of them tell… |
poll_after_ms | integer | Ha | — |
Ushbu yakuniy nuqta qaytarishi mumkin bo'lgan xatolar
401 · 403