Zinn® Chat Pro: AI නියෝජිතයෙකුට කළ හැකි දේ

With a Zinn® Chat Pro licence an AI agent gets 15 more abilities on top of the free ones (see Zinn® Chat: connect an AI agent (MCP) for how to connect).

What Pro adds

Change many tickets at once; Delete a saved reply; Draft a help article from a ticket; Draft help articles for unanswered questions; Fill in a saved reply; Read support statistics; List saved replies; List unanswered questions; Save a saved reply; Write a help article; Search the knowledge base; Set a conversation's department and tags; Mark unanswered questions; Draft a reply with AI; Summarise a conversation with AI.

Abilities marked (Agency) need the Agency plan.

How an agent gets them

They appear on the same connection address the moment a Zinn® Chat Pro licence is active on the site: no new application password and no change in your AI app. On a site without the licence they are not offered to the agent at all, so it never tries one it cannot use. Each still checks the WordPress permission it names.