assistant
POST /v1/assistant/conversations/{conversationId}/messages
Ask the assistant a question and get its answer.
प्रमाणीकरण
बेरर टोकन म्हणून API की पाठवा. की मध्ये tickets.reply परवानगी असणे आवश्यक आहे; ती नसलेली की 404 ऐवजी 403 सह नाकारली जाते.
या एंडपॉइंटला कोणतीही संस्था आयडी (organisation id) लागत नाही. तुमची की (key) आधीच ती कोणत्या संस्थेशी संबंधित आहे हे ओळखते आणि प्रतिसाद त्यानुसार मर्यादित केला जातो.
प्रयत्न करा
कोनसांस्कृतिक कंसात (<>) असलेली कोणतीही गोष्ट तुमच्या स्वतःच्या मूल्यांनी बदला आणि key प्लेसहोल्डरला तुमच्या डॅशबोर्डवरील किने बदला.
curl -X POST https://api.zinndigital.com/v1/assistant/conversations/{conversationId}/messages \
-H "Authorization: Bearer zdk_live_…" \
-H "Content-Type: application/json" \
-d '{ "question": <string> }'साइन इन केलेले आहे? तुमच्या डॅशबोर्डमधील API कन्सोल तुमची खरी संस्था आयडी आणि तुमची स्वतःची की आपोआप भरतो आणि लाइव्ह API विरुद्ध विनंती कार्यान्वित करतो जेणेकरून तुम्हाला वास्तविक प्रतिसाद पाहता येईल. एपी कन्सोलमध्ये हा एंडपॉइंट उघडा
तपशील
Synchronous: one request, two persisted turns, and the answer in the response. ⛔ Not `202` with a poll — §2.16 forbids an interactive path behind a job queue, and a chat that answers on the next poll is not a chat. Expect several seconds. The answer is grounded in **published knowledge-base articles** and, when `site_id` names one of your own sites, that site's health as read from our monitoring database. It cannot see another tenant's data, an unpublished draft, or a staff internal note — those are excluded by what the engine fetches, not by asking the model. It **cannot act**: no tool on this path changes anything. A `503` is a refusal fit to show the customer, and its `error_code` distinguishes the reasons — `ASSISTANT_DAILY_LIMIT`, `ASSISTANT_DISABLED`, `ASSISTANT_FAILED`, `ASSISTANT_UNAVAILABLE`. ⭐ Four, not six: an empty or over-long question is refused by validation as a `422` before anything is spent, so its code never reaches this response. Requires `tickets.reply`.
पॅरामीटर्स
| नाव | प्रकार | आवश्यक | हे काय आहे |
|---|---|---|---|
conversationId (path) | Uuid | होय | The conversation's id. |
विनंती मुख्य भाग
| नाव | प्रकार | आवश्यक | हे काय आहे |
|---|---|---|---|
question | string | होय | The customer's question, in their own language. Longer than this is a paste, not a question, and an unbounded prompt is an unbounded bill — so it is a `422`. |
site_id | Uuid | नाही | Which of your sites this is about. ⛔ Validated against your own sites before anything is read — an id from a client is a request, not a fact. |
page_context | string | नाही | The screen you asked from, as a route path — e.g. `/sites/{siteId}/backups`. "Why is this failing?" asked on the backups screen and on the DNS screen are different questions, an… |
प्रतिसाद
| नाव | प्रकार | आवश्यक | हे काय आहे |
|---|---|---|---|
id | Uuid | होय | UUIDv7 identifier — sortable by creation time (docs/02 §8). |
role | AssistantRole | होय | — |
text | string | होय | — |
cited_slugs | string[] | होय | Knowledge-base slugs the answer used, for `/kb/<slug>` links. ⭐ Always a subset of what the engine supplied — a slug the model invented is dropped, because a fabricated citation… |
needs_human | boolean | होय | The model's own statement that it could not answer from what it was given. Recorded from its structured output, never inferred from the prose. This is what the "open a ticket" p… |
created_at | string | होय | — |
ही एंडपॉइंट परत करू शकेल अशा त्रुटी
401 · 403 · 404 · 422 · 429 · 503