support

POST `/v1/sites/{siteId}/diagnose`

Run the support AI against one site — check it, fix what is fixable, record the rest.

인증

Bearer 토큰으로 API 키를 전송하세요. 키는 반드시 hosting.php.manage 권한을 가지고 있어야 하며, 권한이 없는 키는 404가 아닌 403으로 거부됩니다.

이 엔드포인트는 조직 ID를 받지 않습니다. 사용자의 키가 이미 속한 조직을 식별하며, 응답은 해당 조직으로 한정됩니다.

무료 체험하기

대괄호 안에 있는 모든 내용을 사용자 지정 값으로 바꾸고, 키 플레이스홀더는 대시보드의 키로 바꾸세요.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

로그인하셨나요? 대시보드의 API 콘솔이 실제 조직 ID와 본인의 키를 자동으로 채우고 라이브 API를 대상으로 요청을 실행하므로 실제 응답을 확인할 수 있습니다. API 콘솔에서 이 엔드포인트를 여세요

상세 정보

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

매개변수

이름	유형	필수	설명
`siteId (path)`	`Uuid`	예	The site to check.

요청 본문

이름	유형	필수	설명
`apply_fixes`	`boolean`	아니요	Set `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

응답

이름	유형	필수	설명
`complete`	`boolean`	예	False when any probe could not run.
`blind_probes`	`string[]`	예	The probes that could not look.
`probes`	`SiteDiagnosticProbe[]`	예	—
`findings`	`TicketDeflectionFinding[]`	예	—
`applied`	`string[]`	예	Remedies applied automatically, by key. Every one is audit-logged.
`refused`	`object[]`	아니요	Remedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
`recommendations`	`SupportRecommendation[]`	예	—
`notified`	`integer`	아니요	How many customers were e-mailed. At most one message per finding, ever.
`notify_skipped_not_in_good_standing`	`integer`	아니요	Notifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
`notify_failed`	`integer`	아니요	Notifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

이 엔드포인트가 반환할 수 있는 오류

401 · 403 · 404 · 422

POST /v1/sites/{siteId}/diagnose

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