support

POST /v1/sites/{siteId}/diagnose

Run the support AI against one site — check it, fix what is fixable, record the rest.

ټول support پای ټکي

تصدیق‌هویت

یو API کی د بیئرر ټوکن (bearer token) په توګه ولیکئ. کی باید د hosting.php.manage اجازه ولري؛ له دې اجازې پرته کی د 404 پرځای د 403 په واسطه رد کیږي.

دا پای نقطه د سازمان هېڅ آی ډي نه اخلي. ستاسو کیلي مخکې تر مخکې هغه سازمان په ګوته کوي چې پورې اړه لري، او ځواب ورته محدود دی.

هڅه وکړئ

د انګلیسي په زاوي پنسونو کې هرڅه د خپلو ارزښتونو سره بدل کړئ، او د کلي ځای لرونکی ستاسو د ډشبورډ د کلي سره.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

ننوتي یاست؟ ستاسو په ډشبورډ کې د API کنسول ستاسو د اصلي سازمان ID او ستاسو خپله کیلي ډکوي، او غوښتنه د ژوندی API په وړاندې پرمخ وړي ترڅو تاسو وکولی شئ اصلي ځواب وګورئ. دا پای ټکی (endpoint) د API په کنسول کې پرانیزئ

تفصیلات

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

پارامترونه

نومډولاړیندا څه شی دی
siteId (path)UuidهوThe site to check.

د غوښتنې بدن

نومډولاړیندا څه شی دی
apply_fixesbooleanنهSet `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

ځواب

نومډولاړیندا څه شی دی
completebooleanهوFalse when any probe could not run.
blind_probesstring[]هوThe probes that could not look.
probesSiteDiagnosticProbe[]هو
findingsTicketDeflectionFinding[]هو
appliedstring[]هوRemedies applied automatically, by key. Every one is audit-logged.
refusedobject[]نهRemedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
recommendationsSupportRecommendation[]هو
notifiedintegerنهHow many customers were e-mailed. At most one message per finding, ever.
notify_skipped_not_in_good_standingintegerنهNotifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
notify_failedintegerنهNotifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

تېروتنې چې دا پای ټکی یې بیرته راګرځولی شي

401 · 403 · 404 · 422