support

POST /v1/sites/{siteId}/diagnose

Run the support AI against one site — check it, fix what is fixable, record the rest.

Бүх support төгсгөлийн цэгүүд

Баталгаажуулалт

API түлхүүрийг bearer token хэлбэрээр илгөэнэ үү. Түлхүүр нь hosting.php.manage эрхтэй байх ёстой бөгөөд үүнгүйгээр 404 биш, харин 403 алдаа буцааж татгалзах болно.

Энэ төгсгөл цэг нь ямар ч байгууллагын ID шаардахгүй. Таны түлхүүр аль хэдийн харьяалагдах байгууллагыг тодорхойлж байгаа бөгөөд хариу нь тухайн байгууллагын хүрээнд хязгаарлагдана.

Туршиж үзэх

Өнцөг хаалтанд байгаа бүх зүйлийг өөрийн утгаар солиж, түлхүүр санамж байрлуулагчийг хяналтын самбарынхаа түлхүүрээр сольж оруулна уу.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

Та нэвтэрсэн байна уу? Таны хяналтын самбар дахь API консол нь таны бодит байгууллагын ID болон өөрийн түлхүүрийг автоматаар бөглөж, шууд ажиллаж буй API рүү хүсэлт илгээх тул та бодит хариуг харах боломжтой болно. Энэ төгсгөлийн цэгийг API консол дээр нээх

Дэлгэрэнгүй

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of `508 Resource Limit Is Reached`), whether a `php.ini` value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a **recommendation** the customer and staff can both see. ⛔⛔ **A remedy can never grant a limit the plan does not include.** Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ `complete` is `false` and `blind_probes` names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires `hosting.php.manage`.

Параметрүүд

НэрТөрөлЗаавал шаардлагатайЭнэ юу вэ
siteId (path)UuidТиймThe site to check.

Хүсэлтийн бие

НэрТөрөлЗаавал шаардлагатайЭнэ юу вэ
apply_fixesbooleanҮгүйSet `false` to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Хариу үйлдэл

НэрТөрөлЗаавал шаардлагатайЭнэ юу вэ
completebooleanТиймFalse when any probe could not run.
blind_probesstring[]ТиймThe probes that could not look.
probesSiteDiagnosticProbe[]Тийм
findingsTicketDeflectionFinding[]Тийм
appliedstring[]ТиймRemedies applied automatically, by key. Every one is audit-logged.
refusedobject[]ҮгүйRemedies that were attempted and refused, with the reason code. `ENTITLEMENT_DRIFT` means the platform detected that a fix would have changed what the site is entitled to and st…
recommendationsSupportRecommendation[]Тийм
notifiedintegerҮгүйHow many customers were e-mailed. At most one message per finding, ever.
notify_skipped_not_in_good_standingintegerҮгүйNotifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
notify_failedintegerҮгүйNotifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report `notified: 0`, so a customer who was never told would otherwise be i…

Энэ төгсгөл цэгээс буцааж болох алдаанууд

401 · 403 · 404 · 422