public
POST /v1/public/assistant/ask
Ask Zinn® a pre-sales question — no account, one grounded answer.
ການພິສູດຕົວຕົນ
ຈຸດສິ້ນສຸດນີ້ແມ່ນສາທາລະນະ. ມັນບໍ່ຕ້ອງການຂໍ້ມູນຢັ້ງຢືນຕົວຕົນ ແລະ ບໍ່ມີອົງກອນ — ມັນແມ່ນສິ່ງທີ່ເວັບໄຊການຕະຫຼາດ ແລະ ເຄື່ອງຈັກຕອບຄຳຖາມ AI ຂອງພວກເຮົາເອງອ່ານ.
ຈຸດເຊື່ອມຕໍ່ນີ້ບໍ່ໄດ້ຮັບ ID ອົງກອນ. ລະຫັດຂອງທ່ານໄດ້ລະບຸອົງກອນທີ່ມັນຂຶ້ນກັບແລ້ວ, ແລະ ຄໍາຕອບແມ່ນຖືກຈໍາກັດຂອບເຂດໄວ້ສໍາລັບອົງກອນນັ້ນ.
ລອງໃຊ້ເບິ່ງ
ປ່ຽນແທນທຸກຢ່າງທີ່ຢູ່ໃນວົງເລັບມຸມດ້ວຍຄ່າຂອງທ່ານເອງ, ແລະ ປ່ຽນແທນຕົວແທນບ່ອນວ່າງຄີດ້ວຍຄີຈາກແຜງຄວບຄຸມຂອງທ່ານ.
curl -X POST https://api.zinndigital.com/v1/public/assistant/ask \
-H "Content-Type: application/json" \
-d '{ "question": <string> }'ເຂົ້າສູ່ລະບົບແລ້ວບໍ? ໂຄງສົນທະນາ API ໃນໜ້າັດສະຫຼອງຂອງທ່ານຈະຕື່ມຂໍ້ມູນລະຫັດອົງກອນຕົວຈິງ ແລະ ລະຫັດລັບສ່ວນຕົວຂອງທ່ານໂດຍອັດຕະໂນມັດ, ແລະ ປະຕິບັດການຮ້ອງຂໍຜ່ານ API ຕົວຈິງ ເພື່ອໃຫ້ທ່ານສາມາດເຫັນຜົນຕອບຮັບທີ່ແທ້ຈິງໄດ້. ເປີດຈຸດສິ້ນສຸດນີ້ໃນຄອນໂສລ API
ລາຍລະອຽດ
Anonymous — no credential, no tenant, nothing stored. The public half of Ask Zinn®: a visitor deciding whether to buy asks a question, and the answer is built from PUBLISHED knowledge-base articles plus the LIVE catalogue read at request time, so a price it quotes is the price the engine will charge. ⛔ It answers only from that material. grounded: false is the assistant saying it could not — a successful response whose correct rendering is a route to a human, never an error banner. A client that renders it as a failure has inverted the one property this surface exists to give (§2.44, §2.57). ⛔ It cannot read a site, a ticket, an invoice or an org: no identifier for one is accepted anywhere on this path. Anything about an existing account comes back grounded: false. ⛔ history is supplied by the CALLER because nothing is persisted — there is no account to hang a conversation on. It is bounded here and again in the engine. Charged against a fail-closed per-IP and global budget before the body is parsed, because every call is a paid model call.
ເນື້ອຫາຂອງຄຳຮ້ອງ
| ຊື່ | ປະເພດ | ຕ້ອງການ | ສິ່ງທີ່ມັນເປັນ |
|---|---|---|---|
question | string | ແມ່ນແລ້ວ | What the visitor asked, in their own language. ⛔ Shorter than the dashboard assistant's 4,000: a customer pastes an error log, a prospect asks a question, and an unbounded prompt… |
locale | string | ບໍ່ | Which translation of a knowledge-base article to retrieve, and the language to answer in. An unknown value falls back to English rather than failing. |
currency | string | ບໍ່ | Which currency's catalogue prices reach the answer. ⛔ A hint, not a filter: a plan that carries no price in this currency is quoted in one it does have, clearly labelled, because… |
history | PresalesTurn[] | ບໍ່ | Earlier turns, oldest first. ⛔ The CALLER holds these because nothing is stored — there is no account to hang a conversation on and no lawful basis to keep one. They are therefore… |
ຖືກໂຈະ
| ຊື່ | ປະເພດ | ຕ້ອງການ | ສິ່ງທີ່ມັນເປັນ |
|---|---|---|---|
answer | string | ແມ່ນແລ້ວ | The reply, in the language the visitor wrote in. |
grounded | boolean | ແມ່ນແລ້ວ | True when the answer came from the supplied articles and catalogue. False when the assistant said it could not answer from them — which is the honest outcome and the one this… |
citations | string[] | ແມ່ນແລ້ວ | Slugs of published articles the answer used, for /kb/{slug}. ⛔ Filtered to the ones actually supplied to the model, so a fabricated citation can never render as a link to a 404. |
plan_codes | string[] | ແມ່ນແລ້ວ | Catalogue plan codes the answer recommends or prices, filtered the same way. The site turns these into links to the page that sells them. |
plans | object[] | ແມ່ນແລ້ວ | The plans in plan_codes, in the same order, with the name a visitor sees. ⛔ A code is an internal identifier and is never shown; the answer text has already had every supplied… |
ຂໍ້ຜິດພາດທີ່ຈຸດເຊື່ອມຕໍ່ນີ້ສາມາດສົ່ງຄືນໄດ້
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