API ಉಲ್ಲೇಖ
support
ಈ ಪ್ರದೇಶದಲ್ಲಿ 12 ಎಂಡ್ಪಾಯಿಂಟ್ಗಳಿವೆ. ಪ್ರತಿಯೊಂದೂ ತನ್ನದೇ ಆದ ಪ್ಯಾರಾಮೀಟರ್ಗಳು, ಪ್ರತಿಕ್ರಿಯೆ ಮತ್ತು ನೀವು ರನ್ ಮಾಡಬಹುದಾದ ವಿನಂತಿಯೊಂದಿಗೆ ಸ್ವಂತ ಪುಟವನ್ನು ಹೊಂದಿದೆ.
| ವಿಧಾನ | ಪಥ | ಇದು ಏನು ಮಾಡುತ್ತದೆ | ಅನುಮತಿ |
|---|---|---|---|
| POST | /v1/sites/{siteId}/diagnose | Run the support AI against one site — check it, fix what is fixable, record the rest. | hosting.php.manage |
| GET | /v1/sites/{siteId}/support-recommendations | What the support AI has advised about this site, and whether it was acted on. | sites.view |
| GET | /v1/status/affecting | Open status incidents that affect the caller's own services. | — |
| GET | /v1/tickets | List the organization's support tickets. | tickets.view |
| POST | /v1/tickets | Open a support ticket. | tickets.reply |
| POST | /v1/tickets/deflect | Knowledge-base articles and a live diagnosis, before a ticket is opened. | tickets.reply |
| GET | /v1/tickets/{ticketId} | Get a support ticket and its thread. | tickets.view |
| GET | /v1/tickets/{ticketId}/attachments/{attachmentId} | Download a ticket attachment. | tickets.view |
| POST | /v1/tickets/{ticketId}/close | Close a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages | Reply to a support ticket. | tickets.reply |
| POST | /v1/tickets/{ticketId}/messages/{messageId}/attachments | Attach a file to a ticket message. | tickets.reply |
| POST | /v1/webhooks/inbound-email | Ingest a customer's support reply from the mail edge. | — |