support

POST /v1/sites/{siteId}/diagnose

Run the support AI against one site — check it, fix what is fixable, record the rest.

Gbogbo àwọn support endpoints

Gbogbo àwọn ìwé àṣẹ olùgbékalẹ̀ àgbékalẹ̀

Ìfàṣẹ́pọ̀

Fi bọ́ọ̀lù (bearer token) ranṣẹ gẹ́gẹ́ bí kọ́kọ́rọ́ API. Kọ́kọ́rọ́ náà gbọ́dọ̀ ní ìyọ̀ǹda hosting.php.manage; a ó kọ̀ ọ́ silẹ pẹlu 403, kii ṣe 404, ti kọ́kọ́rọ́ náà kò bá ní i.

Ojú abánisọ̀rọ̀ yìí kò gba id ajọ kankan. Kọ́kọ́rọ́ rẹ ti mọ ajọ ti o jẹ ti e, a o si fèsì nipa rẹ̀.

Gbiyanju rẹ

Rọ́pọ̀ èyíkéyìí nínú àwọn àmì ìtọ́ka < > pẹ̀lú iye tirẹ̀, àti àmì ìdánimọ̀ bọ́tìnnì náà pẹ̀lú bọ́tìnnì kan láti inú dásibọ̀ọ̀dù rẹ.

curl -X POST https://api.zinndigital.com/v1/sites/{siteId}/diagnose \
  -H "Authorization: Bearer zdk_live_…" \
  -H "Content-Type: application/json" \
  -d '{  }'

Ṣé o ti wọlé? Iwọ̀n api ní nú ìgbékalẹ̀ rẹ kún id àjọ gidi rẹ ati bọtini tirẹ, o si nṣiṣẹ ibeere na lòdì si api gidi ki o le rii esi gidi na. Ṣí ojú abáná yìí sílẹ̀ nínú kọnsólù API

Àwọn kúlẹ̀kúlẹ̀

Runs every diagnostic probe against the named site: whether it is being throttled by its plan's LVE limits (the cause of 508 Resource Limit Is Reached), whether a php.ini value is below what the plan already allows, whether it runs a retired PHP version, and how much of its disk allowance is used. Remedies on the platform's named safe list are then applied — audit-logged and reversible — and everything that cannot be fixed becomes a recommendation the customer and staff can both see. ⛔⛔ A remedy can never grant a limit the plan does not include. Every one runs through the same customer-band service a person would use, and an application that moved what the site is entitled to is refused rather than reported as applied. ⛔ complete is false and blind_probes names what could not be read. "We found nothing wrong" and "we could not look" are different answers and the client must render them differently. Requires hosting.php.manage.

Àwọn ìpìlẹ̀

OrúkọIruTí a nílòKini o jẹ
siteId (path)UuidBẹẹniThe site to check.

Akoonu ibeere naa

OrúkọIruTí a nílòKini o jẹ
apply_fixesbooleanBẹẹkọSet false to diagnose without applying anything. The default applies the safe list, which is the platform's ruled behaviour.

Idahun

OrúkọIruTí a nílòKini o jẹ
completebooleanBẹẹniFalse when any probe could not run.
blind_probesstring[]BẹẹniThe probes that could not look.
probesSiteDiagnosticProbe[]Bẹẹni
findingsTicketDeflectionFinding[]Bẹẹni
appliedstring[]BẹẹniRemedies applied automatically, by key. Every one is audit-logged.
refusedobject[]BẹẹkọRemedies that were attempted and refused, with the reason code. ENTITLEMENT_DRIFT means the platform detected that a fix would have changed what the site is entitled to and…
recommendationsSupportRecommendation[]Bẹẹni
notifiedintegerBẹẹkọHow many customers were e-mailed. At most one message per finding, ever.
notify_skipped_not_in_good_standingintegerBẹẹkọNotifications skipped because the account is suspended or unpaid. ⛔ Counted rather than silently dropped — a skip and a broken emitter look identical otherwise.
notify_failedintegerBẹẹkọNotifications that were attempted and raised. ⛔ Its own number: a broken emitter and a quiet run both report notified: 0, so a customer who was never told would otherwise be…

Awọn aṣiṣe ti ibudo ipari yii le da pada

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