support
POST /v1/tickets/{ticketId}/messages/{messageId}/attachments
Attach a file to a ticket message.
Ìfàṣẹ́pọ̀
Fi bọ́ọ̀lù (bearer token) ranṣẹ gẹ́gẹ́ bí kọ́kọ́rọ́ API. Kọ́kọ́rọ́ náà gbọ́dọ̀ ní ìyọ̀ǹda tickets.reply; a ó kọ̀ ọ́ silẹ pẹlu 403, kii ṣe 404, ti kọ́kọ́rọ́ náà kò bá ní i.
Ojú abánisọ̀rọ̀ yìí kò gba id ajọ kankan. Kọ́kọ́rọ́ rẹ ti mọ ajọ ti o jẹ ti e, a o si fèsì nipa rẹ̀.
Gbiyanju rẹ
Rọ́pọ̀ èyíkéyìí nínú àwọn àmì ìtọ́ka < > pẹ̀lú iye tirẹ̀, àti àmì ìdánimọ̀ bọ́tìnnì náà pẹ̀lú bọ́tìnnì kan láti inú dásibọ̀ọ̀dù rẹ.
curl -X POST https://api.zinndigital.com/v1/tickets/{ticketId}/messages/{messageId}/attachments \
-H "Authorization: Bearer zdk_live_…"Ṣé o ti wọlé? Iwọ̀n api ní nú ìgbékalẹ̀ rẹ kún id àjọ gidi rẹ ati bọtini tirẹ, o si nṣiṣẹ ibeere na lòdì si api gidi ki o le rii esi gidi na. Ṣí ojú abáná yìí sílẹ̀ nínú kọnsólù API
Àwọn kúlẹ̀kúlẹ̀
Uploads one file and records it against the message. The file is accepted immediately and is **not downloadable by anyone — including staff — until a malware scan has passed** (`scan_state: clean`). ⛔ Only the types on the allow-list are accepted, and the declared content type is verified against the file's own leading bytes: a `.png` beginning `MZ` is refused whatever the header says. Maximum 25 MB. Requires `tickets.reply`.
Àwọn ìpìlẹ̀
| Orúkọ | Iru | Tí a nílò | Kini o jẹ |
|---|---|---|---|
ticketId (path) | Uuid | Bẹẹni | The ticket's id. |
messageId (path) | Uuid | Bẹẹni | The message the file belongs to. |
Idahun
| Orúkọ | Iru | Tí a nílò | Kini o jẹ |
|---|---|---|---|
id | Uuid | Bẹẹni | UUIDv7 identifier — sortable by creation time (docs/02 §8). |
filename | string | Bẹẹni | The name the uploader's machine gave it. ⛔ Display only — it is attacker-controlled text and is never used to build a storage path. |
content_type | string | Bẹẹni | — |
size_bytes | integer | Bẹẹni | — |
scan_state | string<pending, clean, infected, error> | Bẹẹni | `pending` — uploaded, not yet scanned. `clean` — the only servable state. `infected` — the scanner found something; the row survives as evidence and the bytes never leave. `erro… |
downloadable | boolean | Bẹẹni | Whether these bytes may be served. True only for `clean`. |
Awọn aṣiṣe ti ibudo ipari yii le da pada
401 · 403 · 404 · 422 · 429