support

GET /v1/tickets/{ticketId}/attachments/{attachmentId}

Download a ticket attachment.

Gbogbo àwọn support endpoints

Ìfàṣẹ́pọ̀

Fi bọ́ọ̀lù (bearer token) ranṣẹ gẹ́gẹ́ bí kọ́kọ́rọ́ API. Kọ́kọ́rọ́ náà gbọ́dọ̀ ní ìyọ̀ǹda tickets.view; a ó kọ̀ ọ́ silẹ pẹlu 403, kii ṣe 404, ti kọ́kọ́rọ́ náà kò bá ní i.

Ojú abánisọ̀rọ̀ yìí kò gba id ajọ kankan. Kọ́kọ́rọ́ rẹ ti mọ ajọ ti o jẹ ti e, a o si fèsì nipa rẹ̀.

Gbiyanju rẹ

Rọ́pọ̀ èyíkéyìí nínú àwọn àmì ìtọ́ka < > pẹ̀lú iye tirẹ̀, àti àmì ìdánimọ̀ bọ́tìnnì náà pẹ̀lú bọ́tìnnì kan láti inú dásibọ̀ọ̀dù rẹ.

curl -X GET https://api.zinndigital.com/v1/tickets/{ticketId}/attachments/{attachmentId} \
  -H "Authorization: Bearer zdk_live_…"

Ṣé o ti wọlé? Iwọ̀n api ní nú ìgbékalẹ̀ rẹ kún id àjọ gidi rẹ ati bọtini tirẹ, o si nṣiṣẹ ibeere na lòdì si api gidi ki o le rii esi gidi na. Ṣí ojú abáná yìí sílẹ̀ nínú kọnsólù API

Àwọn kúlẹ̀kúlẹ̀

The file's bytes, served `Content-Disposition: attachment` with `nosniff` and a sandboxing CSP so it cannot execute in the caller's origin. ⛔ Answers **422**, not 404, when the file exists but has not passed its malware scan — a customer whose upload is quarantined must not be told their file vanished. The error code distinguishes `pending` (wait) from `infected`/`error` (never served). Requires `tickets.view`.

Àwọn ìpìlẹ̀

OrúkọIruTí a nílòKini o jẹ
ticketId (path)UuidBẹẹniThe ticket's id.
attachmentId (path)UuidBẹẹniThe attachment's id.

Awọn aṣiṣe ti ibudo ipari yii le da pada

401 · 403 · 404 · 422 · 429