assistant
POST /v1/assistant/conversations/{conversationId}/messages
Ask the assistant a question and get its answer.
Xaqiijinta aqoonsiga
U dir furaha API ah calaamad dusha ah (bearer token). Furaha waa inuu wataa ruqadda tickets.reply; furaha aan wadan waxaa loo diidayaa 403, ee ma aha 404.
Boggan ma qaato aqoonsiga ururka. Furahaagu wuxuu horay u aqoonsanayaa ururka uu ka tirsan yahay, jawaabtuna waxay ku kooban tahay halkaas.
Isku day
Ku beddel wax kasta oo ku dhex jira qeebaha xaglaha ah qiimayaashaada, sidoo kalena haystaaha furaha ku beddel fure ka dhex muuqda dashboordigaaga.
curl -X POST https://api.zinndigital.com/v1/assistant/conversations/{conversationId}/messages \
-H "Authorization: Bearer zdk_live_…" \
-H "Content-Type: application/json" \
-d '{ "question": <string> }'Ma sign-garaysay? Qalabka API ee ku jira dashboard-kaagu wuxuu buuxiyaa aqoonsigaaga ururka ee dhabta ah iyo furahaaga gaarka ah, wuxuuna ku shaqeysiiyaa codsiga API-ga nool si aad u aragto jawaabta dhabta ah. Kani ka fur barta kontoroolka ee API
Details
Synchronous: one request, two persisted turns, and the answer in the response. ⛔ Not `202` with a poll — §2.16 forbids an interactive path behind a job queue, and a chat that answers on the next poll is not a chat. Expect several seconds. The answer is grounded in **published knowledge-base articles** and, when `site_id` names one of your own sites, that site's health as read from our monitoring database. It cannot see another tenant's data, an unpublished draft, or a staff internal note — those are excluded by what the engine fetches, not by asking the model. It **cannot act**: no tool on this path changes anything. A `503` is a refusal fit to show the customer, and its `error_code` distinguishes the reasons — `ASSISTANT_DAILY_LIMIT`, `ASSISTANT_DISABLED`, `ASSISTANT_FAILED`, `ASSISTANT_UNAVAILABLE`. ⭐ Four, not six: an empty or over-long question is refused by validation as a `422` before anything is spent, so its code never reaches this response. Requires `tickets.reply`.
Cabiraha
| Magaca | Nooc | Loo baahan yahay | Maxay tahay |
|---|---|---|---|
conversationId (path) | Uuid | Haa | The conversation's id. |
Codsiga jidhkiisa
| Magaca | Nooc | Loo baahan yahay | Maxay tahay |
|---|---|---|---|
question | string | Haa | The customer's question, in their own language. Longer than this is a paste, not a question, and an unbounded prompt is an unbounded bill — so it is a `422`. |
site_id | Uuid | Maya | Which of your sites this is about. ⛔ Validated against your own sites before anything is read — an id from a client is a request, not a fact. |
page_context | string | Maya | The screen you asked from, as a route path — e.g. `/sites/{siteId}/backups`. "Why is this failing?" asked on the backups screen and on the DNS screen are different questions, an… |
Jawaab
| Magaca | Nooc | Loo baahan yahay | Maxay tahay |
|---|---|---|---|
id | Uuid | Haa | UUIDv7 identifier — sortable by creation time (docs/02 §8). |
role | AssistantRole | Haa | — |
text | string | Haa | — |
cited_slugs | string[] | Haa | Knowledge-base slugs the answer used, for `/kb/<slug>` links. ⭐ Always a subset of what the engine supplied — a slug the model invented is dropped, because a fabricated citation… |
needs_human | boolean | Haa | The model's own statement that it could not answer from what it was given. Recorded from its structured output, never inferred from the prose. This is what the "open a ticket" p… |
created_at | string | Haa | — |
Cilladaha ay bartaani soo celin karto
401 · 403 · 404 · 422 · 429 · 503