support

GET /v1/tickets/{ticketId}/attachments/{attachmentId}

Download a ticket attachment.

Dhammaan support bixiyayaasha

Xaqiijinta aqoonsiga

U dir furaha API ah calaamad dusha ah (bearer token). Furaha waa inuu wataa ruqadda tickets.view; furaha aan wadan waxaa loo diidayaa 403, ee ma aha 404.

Boggan ma qaato aqoonsiga ururka. Furahaagu wuxuu horay u aqoonsanayaa ururka uu ka tirsan yahay, jawaabtuna waxay ku kooban tahay halkaas.

Isku day

Ku beddel wax kasta oo ku dhex jira qeebaha xaglaha ah qiimayaashaada, sidoo kalena haystaaha furaha ku beddel fure ka dhex muuqda dashboordigaaga.

curl -X GET https://api.zinndigital.com/v1/tickets/{ticketId}/attachments/{attachmentId} \
  -H "Authorization: Bearer zdk_live_…"

Ma sign-garaysay? Qalabka API ee ku jira dashboard-kaagu wuxuu buuxiyaa aqoonsigaaga ururka ee dhabta ah iyo furahaaga gaarka ah, wuxuuna ku shaqeysiiyaa codsiga API-ga nool si aad u aragto jawaabta dhabta ah. Kani ka fur barta kontoroolka ee API

Details

The file's bytes, served `Content-Disposition: attachment` with `nosniff` and a sandboxing CSP so it cannot execute in the caller's origin. ⛔ Answers **422**, not 404, when the file exists but has not passed its malware scan — a customer whose upload is quarantined must not be told their file vanished. The error code distinguishes `pending` (wait) from `infected`/`error` (never served). Requires `tickets.view`.

Cabiraha

MagacaNoocLoo baahan yahayMaxay tahay
ticketId (path)UuidHaaThe ticket's id.
attachmentId (path)UuidHaaThe attachment's id.

Cilladaha ay bartaani soo celin karto

401 · 403 · 404 · 422 · 429